Help text for Almemo Control
Option activation
1. Options - an overview
You can, in our application software Almemo® Control, by entering an activation key, enable certain special device features in your measuring instrument. You enter this activation key and thus enable the associated option in your measuring instrument in the 'Option activation' window in Almemo® Control.
The following table lists the device options that are currently available together with the Almemo® devices currently supported.
Option |
Designation |
MA710 |
MA202 |
KL |
Customized linearization |
X |
X |
Q5 |
High-speed measuring |
X |
|
R |
Refrigerant |
X |
|
Table 1 Options - an overview
2. Sending device data
As soon as you purchase an option you should send us your device data, so that we can verify the device type, serial number, and your previous device options.
To send your device data by e-mail you should go to the 'Option activation' window in Almemo Control and simply click on the 'Send device data' button. An input mask should then open. Here you should complete the fields accordingly and then click on the 'Create e-mail' button. Your standard e-mail client should then open and generate an e-mail with the 'Subject' header and message body already filled in with your device data. Any additional information you may want to send us in the e-mail should be entered as text at the top of the message body. Please now send your e-mail to 'update@ahlborn.com'.
Important:
- Please ensure that your e-mail return address is valid; this will be used when we send you your option activation key.
- Since the device data we need must be read out from your device, it must remain connected to the PC throughout the entire process.
In the e-mail please do not modify the 'Subject' header or the device data at the bottom of the message body.
3. Option activation in Almemo® Control
Option activation, i.e. transferring the activation key to your measuring instrument, is handled in the 'Option activation' window of Almemo Control.
Please first set up a connection to the measuring instrument for which the option is to be activated and then access the activation menu shown above. You can access this under 'Device list' and then right-clicking on the device for which the option is to be activated. Now please select the menu item 'Activate device options'.
When you receive your activation key please enter or copy this into the field 'Activation code' and then click on the 'Activate' button. The device will then be restarted automatically and the appropriate option(s) will be permanently enabled. In the event of the key being incompatible with your device, this will be signaled in the form of an error message.
After the automatic device restart the newly acquired options will be permanently enabled; this concludes the option activation process.
Please check either in the display or in the device list in Almemo® Control to ensure that all newly enabled device options are indeed available on the measuring instrument .
Important: At no time during the option activation process should the device be disconnected from the PC. This may lead to all device options being lost.